Frequently Asked Questions (FAQs)

Below you will find answers to our most frequently asked questions. If your question is not answered, please contact the RCR Learning Team via email or call +44 (0)20 7406 5942.

Registration

  When do super early bird rates end?

Our super early bird rate ends on Monday 22 September at 23:59 (BST). Book now.

  When do early bird rates end?

Our early bird rate is available from Tuesday 23 September 2025 until Monday 16 March 2026, 23:59 (GMT). 

 When do standard rates end?

Our standard rate is available from Tuesday 17 March until Monday 8 June 2026, 23:59 (BST). After this date, all bookings will be charged at the late rate. 

 When do bookings close?

Registration will close at 10:00 am (BST) on day two of the conference, Tuesday 30 June 2026.  Attendees will also receive access to sessions on-demand (consent permitted) for 30 days post conference.

  Are there any discounts available for late bookings?

We are unable to offer discounts for late bookings. Registration will remain open until 10:00 am (BST) on Tuesday 30 June 2026. Please note that all registrations, including late bookings, include on-demand viewing of recorded sessions (consent permitted) for 30 days post conference.

  Can I get another copy of my receipt?

You can request a copy of your booking receipt by returning to the registration page, clicking on the white arrow in the top right-hand corner of the screen on the 'register' button and select 'resend my confirmation email'. This email contains the details of payments made.

  Which registration ticket type do I choose?

Your registration fee is based on your professional role and career stage. If you're a clinician working in the NHS, your rate is determined by your career grade/stage. Concession rates are also available for other healthcare professionals. For those not working in the NHS and who do not fit into the above categories please select the industry and commercial organisations category. Please visit our delegate fees page to find the specific rate that applies to you. 

  Can I pay by invoice?

No, the RCR does not accept registrations with purchase orders and invoicing.

  Are there any pre-conference exercises I need to complete?

Some sessions may request this. Any pre-course homework will be sent to delegates via email approximately two weeks before the event. 

  Is the venue accessible?

Yes, please read the accessibility guide for further information.

Attending the conference

  Will I be given a delegate pack on arrival?

All delegates will have access to an electronic delegate pack available on our online platform, CrowdComms. This will include information on the programme, speakers, sponsors and exhibitors.

  Will the content be recorded to view at a later date?

Conference sessions will be recorded where the speakers consent, with the content available on the virtual conference platform – CrowdComms – within 24 hours of the live session taking place. Free access will be granted to conference delegates for up to 30 days post-conference.  

  How do I engage with the online platform?

Please ensure that your computer is compatible with the CrowdComms platform before registering to attend as an online delegate. The site supports the following operating system:

• iOS and above on Apple device
• Android version 5 and above (please note that android devices without Adobe PDF reader or chrome will not be able to open PDF files)
• Chrome
• Firefox 5 and above
• Safari 5.1 and above
• Chromium based browsers
• Edge (most modern browsers)

Please note that Internet Explorer and Edge 18 are NOT supported by the platform. We recommend you update to the most recent version on your chosen browser before accessing the broadcast site.

  How can I book accommodation?

Our conference is taking place at the QEII Centre in the heart of Westminster, putting you within walking distance of over 6,000 hotel bedrooms to suit every budget. While the RCR is not offering accommodation as part of the registration process, we encourage you to book your own accommodation to secure the best rates to suit your budget. The QEII provides a useful hotel search engine you may want to use when making a booking, though please note other search engines are available. 

  How can I navigate the in-person event?

To help you find your way, a map of the venue will be available on our virtual platform. Additionally, directional signage will be present throughout the building to guide you during the conference. 

  RCR environmental policy

In line with the RCR's commitment to prioritise sustainability and our green agenda, we will no longer be producing hard copy delegate booklets. We encourage you to bring a phone or tablet so you have this to hand on the day. Read more about the RCR's environmental policy.

RCR recognises that it's operations can have a harmful effect on the local and global environment and that these effects will adversely impact global health issues and health inequality. The RCR commits to reducing the long-term environmental impact of its operations:

• Its carbon footprint and to eliminate unnecessary carbon generated from RCR operations and aspire to carbon neutrality
• The quantity of waste produced with the aim of increasing the proportion of waste recycled
• The quantities of raw materials including water, paper and plastics used in its operations and to eliminate unnecessary usage.

  Do I need to bring a laptop or tablet?

Some sessions may involve interactive elements (for example, interactive voting) where an internet enabled device will allow you to participate.

  Will I be filmed or photographed?

Delegates may be photographed, filmed, livestreamed and sound recorded at RCR events. Audience members grant the RCR the right to use photographs and recordings of any type made of their attendance in any and all media, and by means of publicity and promotion relating to the RCR. Delegates who do not wish to be photographed or filmed should make themselves known to the RCR event staff at the beginning of the event. Please refer to our event terms for further information. 

Networking 

  Can I attend the drinks reception?

We are hosting an in-person welcome drinks reception at the close of day one on Monday 29 June 2026 for those who are joining us in-person. Further details to follow.

Cancellation and transfer policy

  What is the cancellation policy?

Cancellation requests must be received 30 days before the event (by Friday 29 May 2026). Delegates cancelling after this date will be liable to pay the full price unless the College considers there to be an exceptional circumstance that would warrant a full refund. Please refer to our terms for further information. 

  Can I transfer my ticket to a colleague?

To ensure we capture relevant information for all delegates we will require the original booking to be cancelled and a new booking to be confirmed. To cancel your booking please email events@rcr.ac.uk.

  If my plans suddenly change, can my ticket be transferred to an online ticket?

Yes, if you are no longer able to attend in-person your booking will be transferred over to an online ticket only. Notification of cancellations should be emailed to events@rcr.ac.uk. 

  Can I change my ticket from a one-day rate to a two-day rate (and vice versa)?

Please email the RCR Learning team so we can cancel your booking and rebook you under the relevant rate. 

CPD credits

 How many CPD credits will I get for attending the conference?

Delegates will be allocated CPD credits per day for the number of learning hours completed. Two extra credits in total can be awarded by reviewing posters/ePosters and completing a self-reflective form. Three additonal CPD credits will be awarded as lead author and one CPD credit as a co-author for submitting an abstract. We will be actively tracking delegates access to our conference programme to ensure CPD credits are awarded correctly post conference. 

  When will I receive my CPD certificate?

In-person attendees: certificates will be emailed to attendees within 10 working days of the conference taking place.
Online attendees: certificates will be emailed with 5 working days of the online platform closing.

Terms and conditions

  Where can I find the RCR's event T&Cs?

Booking a place at an RCR event constitutes your acceptance of these terms and your agreement to comply with them. 

  Where can I find the RCR's event Code of Conduct?

The College endeavours to meet and maintain expected standards and processes. Further details can be found here.